European Accessibility Act: publication in the official journal of the EU

15 June 2019

In early June, the European Accessibility Act (EAA) was published in the Official Journal of the European Union. EU Member States shall now adopt and publish, by 28 June 2022, the laws, regulations and administrative provisions necessary to comply with this Directive. In terms of content, the EAA covers:

  • Computers, tablets, laptops, and their operating systems
  • Payment terminals and consumers banking services
  • Self-service terminals such as ATMs (Automated Teller Machines), ticketing machines, check-in machines
  • Smartphones and telephony services
  • Smart TVs and audio-visual media services
  • E-readers and e-Books
  • Passenger transport services (except urban, suburban and regional services): Websites, Mobile applications, Electronic ticketing, Real-time travel information, Interactive self-services terminals except those installed as integrated parts of vehicles
  • E-commerce
  • Emergency communication with the single European emergency number 112.

One of the great achievements of the Act is also that it obliges public authorities to respect the accessibility requirements when purchasing products or services covered by this Directive. But it should also be underlined that the EAA fails to cover services  in the areas of health care, education, transport, housing. Household appliances are also left out of the Act and for the built environment related to the services covered by the Act, it is up to the Member States to decide how accessible they should be.


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