eZaintza

Background
Name of your initiative: 
eZaintza
Short name (acronym): 
eZaintza
Website title and address: 
eZaintza
Which organization is submitting this initiative?: 
University of Deusto
Please specify in which regions/provinces: 
ESPAÑANORESTEPaís VascoVizcaya
City: 
Bilbao
Where is this organization located?: 
Spain
Please enter the name of the contact person for this initiative: 
Begoña García Zapirain
Please enter the email of the contact for this initiative: 
mbgarciazapi@deusto.es
Part of larger strategy or programme: 
No
If you answered "other", please specify: 
Please provide us with more details of this programme or strategy: 
On the website the caregiver can define some paths and zones in order to control the user’s location. This is done using interactive maps. There are several map providers, but the one selected is OSM (OpenStreetMap), because this website contains open source maps with a large community updating the maps every day. The caregivers, who monitor the users and add the paths and zones to the system, also create events in the calendar. The user must use a smartphone in order to install the mobile application. The first approach includes the Android version of the application. This application is a lightweight programme that only sends the user’s coordinates and receives messages from the server. End users will usually be elderly people, since they tend to experience more disorientation problems. It is designed to ensure usability. When the user exits their secure path/zone or enters a dangerous zone, a similar message is shown automatically, sent by the smartphone itself. The user is asked whether they are OK. The phone automatically starts calling the caregiver and sends an alarm if the “no” button is pressed. The outcome of the project is very satisfactory as it allows elderly people and their family members to feel more secure and lead their daily lives more independently. The Project is assisted by Osatek and BetiOn, who are in charge of teleassistance in the Basque Country.
The status of the initiative: 
Completed
Please give a summary of your initiative (in English): 
eZaintza is a system that provides care for people with problems of temporal and spatial orientation, and support for their carers. Its aim is to improve self-esteem, confidence, wellbeing and, at the end of the day, the autonomy of people, in addition to improving social and medical intervention in prevention and care. It can be used in a family environment, or can be a work tool for professional carers, and can even be connected with telecare services.
The geographical scope: 
Regional
Type of initiative: 
Public-private-partnership
Environment or setting of the initiative: 
Urban
The economic environment or setting of the initiative: 
The most important source of funding for your initiative: 
Regional funding
If other, please specify your source of funding: 
What triggered this initiative?: 
Collaboration with local and regional authorities
Objectives
What are the main objectives of your initiative? Choose a maximum of 3 objectives.: 
Housing: increase the number of older people living independentlySocial participation: increase the number of older people who are socially active
Please describe any subgoals of your initiative: 
Increase security and wellbeing of older people and his/her caregiver
Target group
Does your initiative target people with a specific impairment or disease?: 
No
How many people have you reached or do you expect to reach with your initiative?: 
25 - 100
Does your initiative target a specific age group?: 
65 - 7980+
Does your initiative target men or women?: 
Irrelevant
Approach
Please indicate what best describes your initiative: 
ImplementationICTCommunicationImplementationICTMonitoringResearchInnovation/action/applied
What type of intervention strategy is used in your initiative?: 
Living lab/pilotUser-empowerment and participation
Please indicate the Technology Readiness Level (TRL) of your initiative: 
Prototype and implementation: level 7-9
Who executes the initiative: 
Health service contractersPublic authorityResearch/educational setting
What is the relevant physical scale of your initiative?: 
City/municipalityNeighbourhoodPublic space
Please indicate how you think your initiative could be scaled up (made to reach more people): 
The initiative is technologicaly scalable. To reach more people it would need more people working as proffesional caregivers in a larger office. Non-proffesional caregivers can be used, family, to reach more people.
Please indicate the type of stakeholders concerned with your initiative.: 
Health service contractersPublic authorityPrivate companySmall and medium-sized enterprises (SME)
Please describe how you think your initiative could be transferred to other regions or contexts: 
By tranlating it linguistically and culturally
Is your initiative economically sustainable and does it contribute to economic development?: 
Yes
If you selected "other" neighbourhood, please specify:: 
Impact & outcome
Will you collect or have you collected outcome data for this initiative?: 
Yes
What do you consider the key success factors of your initiative? If your initiative has not yet started, please indicate what you expect the key success factors to be: 
What do you consider the main barriers to overcome in your initiative? If your initiative has not yet started, please indicate what you expect the main barriers to be.: 
What instruments will you use/have used to collect data?: 
If you selected "other" instrument to collect data, please specify: 
If yes, how will you/have you collected those data?: 
Mixed-methods
Will you collect or have collected socio-economic impact data for this initiative?: 
No
Will or are the collected data in the initiative publicly available?: 
No