Name of your initiative:
Mobilt dokumentationssystem inom hemtjänsten/Tidsregistrerings- och dokumentationssystemet, ParaGå
Short name (acronym):
Website title and address: Tidsregistrering (Time Registration)
Which organization is submitting this initiative?:
The Elderly Services Administration, City of Stockholm
Please specify in which regions/provinces: SVERIGE›ÖSTRA SVERIGE›Stockholm›Stockholms län
City of Stockholm
Where is this organization located?:
Please enter the name of the contact person for this initiative:
Please enter the email of the contact for this initiative: firstname.lastname@example.org
Part of larger strategy or programme:
If you answered "other", please specify:
Please provide us with more details of this programme or strategy:
The status of the initiative:
Please give a summary of your initiative (in English):
The time registration system ParaGå enables better monitoring, improved quality and more efficient administration. With ParaGå, the municipality can monitor the amount of time care providers spend in/attend the elderlys home in a completely different way, so that the elderly people get the time and services they are paying for and the city re-imburses. Before, this was manually handled.
Today, about 6 000 people regularly use ParaGå to register visits and other kind of services provided. Each month a total of one million visits to nearly 20 000 people with home care services, is registered.
MORE TIME FOR THE ELDERLY PERSON
For the home care providers, the new system stimulates more time spent at the elderly person's home. It is now also possible for the municipality assessors to follow up the services provided. At the same time this also saves Money both for the municipality and for the (private) home care providers.
All staff within home care service has been equipped with smart phones and through the application ParaGå Android - which is connected to the City's IT-system, they register the time spent with the elderly and are also able to make journal entries/notes.
The geographical scope:
Type of initiative: Public
Environment or setting of the initiative: Urban
The economic environment or setting of the initiative: Rich
The most important source of funding for your initiative:
If other, please specify your source of funding:
What triggered this initiative?:
The background for this investment is that it has long been a problem for the municipality not being able to overview/control the time for provided home care, whereas very few home care providers have registered non performed time, meaning that their reimbursment has been higher than it should have been.
The ParaGå system allows flexibility in terms of adjusting the duration of a visit in the elderly persons's home.
Before the launch the 1st of January 2014, there were two years of preparational work consisting of cooperation between elderly people, steering groups, reference groups, working groups, managing the opinions from District Administrations, organizations and industry councils. Furthermore, a significant training program directed at the managers within the elderly care organisations on the distributional side. Hundreds of staff within both private and municipal home care service, as well as for the care assessors, has been trained. Also, thousands of staff have received training through e-Learning.