Riistavuori: all-around service centre for older people

Background
Name of your initiative: 
Riistavuori: all-around service centre for older people
Short name (acronym): 
Website title and address: 
Which organization is submitting this initiative?: 
City of Helsinki
Please specify in which regions/provinces: 
SUOMI / FINLANDMANNER-SUOMIHelsinki-UusimaaHelsinki-Uusimaa
City: 
Helsinki
Where is this organization located?: 
Finland
Please enter the name of the contact person for this initiative: 
Hannele Häkkinen
Please enter the email of the contact for this initiative: 
hannele.hakkinen@aflra.fi
Part of larger strategy or programme: 
No
If you answered "other", please specify: 
Please provide us with more details of this programme or strategy: 
The status of the initiative: 
On-going
Please give a summary of your initiative (in English): 
The All-around Riistavuori Service Centre in the City of Helsinki delivers support, advice and individual guidance provided by social advisors, home care (domestic services and home nursing) provided by social and health care professionals and daytime activities for older people who live at home. Its services also include: preventive actions for those who live in their own homes, day activities, support groups, support for family carers, rehabilitation after hospital, 24 hour care, group homes (especially for residents with dementia and for residents with geropsychiatric diseases), sheltered housing, a unit for assessment and rehabilitation (28 clients) and an intermediate Care Unit (15 clients + 2 for crisis cases). The service centre aims to support people to live longer in their own homes. If they have to move to any other housing facility it allows them to keep their care.
The geographical scope: 
Local
Type of initiative: 
Public
Environment or setting of the initiative: 
Urban
The economic environment or setting of the initiative: 
Moderate
The most important source of funding for your initiative: 
Local funding
If other, please specify your source of funding: 
What triggered this initiative?: 
Better use of resources/cost reduction: The proportion of institutional care and care home places for the older people in the City of Helsinki was too high, so there was a need to change service structure and to offer more home care in people’s homes and to support the functional ability of older people at their home. The aims were also to improve health for service users and informal carers, co-ordination and continuity of health and social care, access to information and services and independence for service users. The Service Centre does this by offering comprehensive, preventive and rehabilitative services, housing at for very frail old people, community events, physical activity courses advice and guidance for informal carers.
Objectives
What are the main objectives of your initiative? Choose a maximum of 3 objectives.: 
Housing: increase the number of older people living independentlySocial participation: increase the number of older people who are socially activeCommunity support and health services: increase in client-oriented and -centered made to measure health and social care and services
Please describe any subgoals of your initiative: 
Target group
Does your initiative target people with a specific impairment or disease?: 
How many people have you reached or do you expect to reach with your initiative?: 
10.000 - 100.000
Does your initiative target a specific age group?: 
65 - 7980+
Does your initiative target men or women?: 
Irrelevant
Approach
Please indicate what best describes your initiative: 
ImplementationOther
What type of intervention strategy is used in your initiative?: 
Living lab/pilot
Please indicate the Technology Readiness Level (TRL) of your initiative: 
Not applicable
Who executes the initiative: 
Health service contractersPublic authorityPrimary health care providersGeneral practitionerPrimary health care providersNurseProvider of ambulatory health careProvider of social service
What is the relevant physical scale of your initiative?: 
City/municipalityRoomIn a residential setting
Please indicate how you think your initiative could be scaled up (made to reach more people): 
Please indicate the type of stakeholders concerned with your initiative.: 
Health service contractersPublic authorityPrimary health care providersGeneral practitionerPrimary health care providersNurseProvider of informal careProvider of preventive careProvider of social serviceResidential long-term care facilities
Please describe how you think your initiative could be transferred to other regions or contexts: 
This example has been transferred to other service centres in Helsinki. There is also the potential for transferability as the initiative accumulated interest from professionals in other EU countries who visited the centre.
Is your initiative economically sustainable and does it contribute to economic development?: 
If you selected "other" neighbourhood, please specify:: 
Impact & outcome
Will you collect or have you collected outcome data for this initiative?: 
Yes
What do you consider the key success factors of your initiative? If your initiative has not yet started, please indicate what you expect the key success factors to be: 
It has changed the way care and support are delivered brining more interdisciplinary. Outcomes: increase in multi-professional rehab, continuity of care, more rapid service, clients going home after hospital discharge, increase in job satisfaction for formal care givers, greater service user involvement.
What do you consider the main barriers to overcome in your initiative? If your initiative has not yet started, please indicate what you expect the main barriers to be.: 
What instruments will you use/have used to collect data?: 
Other, namely
If you selected "other" instrument to collect data, please specify: 
If yes, how will you/have you collected those data?: 
Observational studiesQualitative evaluation
Will you collect or have collected socio-economic impact data for this initiative?: 
No
Will or are the collected data in the initiative publicly available?: 
No